Capture the seller's required identity information and supporting identification records.
← All capabilities
JAMS CAPABILITY / COMPLIANCE WORKFLOW
Second-hand Jewellery Purchase
A structured workflow for purchasing second-hand jewellery while maintaining the seller records, evidence, approvals and holding controls required by the business and applicable Australian rules.
JAMSSECOND-HANDCONTROLLED PURCHASE RECORD
IDENTITY
SIGNATURE
PHOTOS
HOLD
AUDIT
WHY THIS WORKFLOW MATTERS
Second-hand gold purchasing carries legal and operational risk.
Businesses that purchase second-hand jewellery can be required to collect and retain seller information, verify identity, document the item, obtain declarations or signatures, record payment and purchase details, and preserve the transaction record for the period required by applicable law or licence conditions.
In some jurisdictions or circumstances, purchased goods may also need to be held for a prescribed period before being altered, melted, resold or otherwise changed. JAMS is designed to support these obligations through a structured electronic workflow rather than relying on loose paper records or staff memory.
CONTROLLED PURCHASE PROCESS
Every purchase creates a traceable electronic record.
The workflow can guide staff through the information that must be collected before the transaction is completed.
Record jewellery details, weight, karat, images and supporting information relating to the item being purchased.
Collect required declarations, acknowledgements and seller signature as part of the transaction record.
Record purchase price, payment method and transaction details in the same controlled record.
Where applicable rules require a holding period, the record can identify the hold status and prevent the item from being treated as freely available stock before release.
Maintain searchable transaction history and produce a complete record for management, compliance review or authorised law-enforcement enquiries.
MANAGEMENT CONTROL
Compliance should not depend on one employee remembering every step.
JAMS can make the required workflow visible to management and help create a consistent process across staff. Missing information, incomplete records and unusual purchasing activity can be easier to identify when the process is captured inside one system.
01Structured staff workflowGuide employees through required purchase information in a consistent order.
02Centralised evidenceKeep identification, photos, signatures and purchase records attached to the same transaction.
03Management visibilityAllow authorised managers to review staff activity and the completeness of purchasing records.
04Reduced compliance riskImprove traceability and reduce the risk created by incomplete, inconsistent or missing records.
JAMS / PURCHASE RECORDTRACEABLE
SELLER IDRECORDED
ITEM PHOTOSATTACHED
SELLER SIGNATURECAPTURED
PAYMENTRECORDED
HOLD STATUSCONTROLLED
AUDIT RECORDAVAILABLE
7DAY HOLDWHERE APPLICABLE
HOLDING PERIOD CONTROL
Keep purchased items unchanged during the required hold period.
Where a seven-day or other statutory holding period applies, JAMS can help the business identify that the item remains under hold and should not be altered, melted, transferred into normal sale stock or otherwise changed before the applicable release time.
The exact legal period and handling requirement depends on the business location, licence conditions and applicable state or territory rules.
HUMAN OVERSIGHT
JAMS supports compliance. It does not replace management judgement.
JAMS is an assistive business-management platform. The business remains responsible for confirming which legal, licensing, police-reporting, identity-verification, record-retention and holding requirements apply to its operations.
Managers and authorised staff must continue to review transactions, investigate exceptions and make the final compliance decisions. JAMS is designed to improve consistency, evidence and oversight—not to remove human responsibility.
DISCUSS YOUR STORE